Early problems force Microsoft to reel in Windows RT 8.1

October 21, 2013

Despite many people reporting a trouble-free upgrade from Windows RT to Windows RT 8.1, the Redmond firm withdrew the operating system update over the weekend and has since not given a conclusive answer as to why.

“Microsoft is investigating a situation affecting a limited number of users updating their Windows RT devices to Windows RT 8.1,” said the company, in response to a question on the update’s availability. 

“As a result, we have temporarily removed the Windows RT 8.1 update from the Windows Store.” Microsoft later told ZDNet’s Mary Jo Foley that it is “working to resolve the situation as quickly as possible”.

Little information is known on the cause of the problem – which only affects Windows RT users — at this moment in time, although it has been reported in some quarters that owners of the original Surface RT tablet were having trouble locating and starting the update download.

(Worth reading: Microsoft promotes start button & smaller tiles in first ad for Windows 8.1)

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