American Airlines was one of the first carriers to adopt tablets to save money and improve customer interactions. The airline gives iPads to its pilots to replace the 35-pound printed flight manuals. Flight attendants are issued Galaxy Note phablets to allow them to access customer records and assist passengers with weather information or in case of a flight delay. Even passengers on some premium-class flights are issued tablets as their personal entertainment device.
Patrick O’Keeffe, vice president of airline operations technology at American Airlines will hold the opening keynote at the next TabTimes TABLET STRATEGY conference. His role is to develop and implement technology for a wide-range of groups at American including its flight services, systems operations control, maintenance and engineering.
Expect his discussion to center on how American continues to use tablets and other technology to implement its new flight operating system for flight planning, dispatch and crew applications, called Horizon.
Aetna, the managed healthcare provider is another early adopter of tablet technology. Company executives and salespeople use their tablets for productivity and collaboration. But the company has also developed applications such as iTriage to help patients diagnose themselves and seek the appropriate care.
Speaking on behalf of Atena is Brian Garcia, chief technology officer for Healthagen, a division of Aetna which is focused on commercial software products. You should expect to hear how Aetna takes a leading role in tablet adoption in healthcare, including its mobile app as well as how tablets are changing the way clinicians interact with patient data.
Putting Tablets to Work
Under the theme "Putting tablets to work," TABLET STRATEGY will take place in New York at the Dream Downtown Hotel on April 30.
Additional confirmed speakers for the event include:
- Ashley Wharton, Director, Bayada Home Health Care
- Deborah Moschella Saks, Director of User Services, Framingham State University
- Mike Procopio, Director and president, Hoop Consultants
- David Krebs, Vice President, Enterprise Mobility & Connected Devices,VDC Research
If you are involved in or consider a tablet project for your organization, request your free pass now.