Some school managers and IT administrators lost important supervision profiles on deployed iPads when they upgraded to iOS 7, according to a new report.
These supervision profiles have traditionally been put in place so that administrators can remotely control iPads and restrict web access, but it seems that a number of schools lost these powers shortly after upgrading their iPads to iOS 7.
AllThingsD discovered the issue after obtaining a memo which Manitou Springs School District 14 sent out to parents. The letter leaves little to the imagination as to who the district blames for the problem.
“Apple did not realize that installing iOS 7 would remove our (and thousands of organizations across the country) safety protection measure, which now makes the iPad devices unfiltered when accessing the Internet away from school,” reads the memo.
“In the short term, the district will be collecting iPad devices at the end of each day until the safety protection measure is reinstalled”. It is believed that the schools will wipe and reinstall all content and iOS apps before returning these iPads to their students.
The report goes onto suggest that other schools have suffered from the same problem, with some – who had heard rumors of the problem -- even blocking over-the-air updates to iOS 7 until the issue is resolved.
Apple has since responded to this news by telling AllThingsD that it was working on a fix, but also hinted at similar problems for businesses.
“Some business and education users have reported that their supervised devices have reverted to unsupervised when they upgrade to iOS 7,” said Apple spokeswoman Trudy Muller. “We are aware of this issue, and will have a fix this month.”
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