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Australian regulator accuses Apple of misleading customers over 4G iPad

by Doug Drinkwater

March 27 2012

The ACCC is taking Apple to court over misleading claims regarding 4G connectivity
The ACCC is taking Apple to court over misleading claims regarding 4G connectivity

The Australian Competition and Consumer Commission (ACCC) is taking Apple to court over misleading claims about the new iPad's 4G network capabilities.

The ACCC plans to initiate legal proceedings against Apple tomorrow (Thursday), and will ask a Melbourne federal court to ensure that Apple makes consumers aware of the technical limitations of the new iPad. The regulator also wants Apple to correct its iPad advertising, and refund any dissatisfied buyers.

The regulator’s issue relates to the new iPad’s 4G connectivity as it says that Apple promotes the new iPad (with WiFi and 4G) as to being able to connect to a 4G mobile data connect in Australia, using a SIM card. The ACCC, however, argues that this is not the case.

There is only one 4G network in Australia, and this is provided by a telco called Telstra. However, sources say that the network is on a different part of the communications spectrum, meaning that it cannot connect to the new iPad. To be more specific, Apple's new iPad is able to connect to LTE or 4G networks in the 700MHz or 2100MHz spectrum band, while Telstra's network still uses its former 2G spectrum band of 1800MHz.

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