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iPad mini, Kindle Fire, Nexus 7 - the biggest complaints about leading smaller tablets

by David Needle

December 18 2012

Users love the lower price of smaller tablets, but have very specific complaints. (Image: Tech Digest)
Users love the lower price of smaller tablets, but have very specific complaints. (Image: Tech Digest)

They’re more portable and generally cheaper than their bigger cousins, but smaller tablets aren’t problem free. A new report looks at some of the leading consumer complaints across this new breed of tablet.

The consumer Q&A site FixYa has just published an analysis of the leading problems its been recording at its site related to leading small tablets.

Among the top trends, users complained the iPad mini ($329) is “a poor choice” for watching movies and TV shows due to its small size.

Both Amazon and Google established a new entry level price point, $199, for a name brand, full-featured tablets. Consumers love the price, but FixYa reports plenty of complaints.

For example, with the Nexus 7, there were many reports of frustration with the Android 4.2 “Jelly Bean” update including “laggy” response and load times, multitasking issues, random reboots, and an “inferior” typing experience.

Amazon’s Kindle Fire HD won praise for its low price and high screen resolution and storage space, but was dinged for the slow pace of new apps (the Kindle Fire runs a variant of Android and Amazon controls what new apps are available) and the programmed ads on the lock screen.

FixYa also reported on Barnes & Noble’s Nook HD which it says has arguably the best screen on the market with the same low $199 price as its competitors. But FixYa also says the Nook HD has had trouble transitioning to a true tablet, and is “riddled with touchscreen and multitasking issues.”

FixYa says its report was compiled based on data from its 30 million users and 8 million product problems and solutions.

“With seven-inch tablets being this year’s must-have gadget, all of the major players have unveiled their own version over the last six months,” said FixYa CEO Yaniv Bensadon.

He noted each tablet has its pros and cons depending on what you want to use them for. “There is a world of difference between each device – with some suited for watching movies, some for gaming, and others for web browsing,” he said.

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Comments

 
  • p32nicky
    1 year 4 months ago

    Amazon has the best deals on all of the Kindle Models - check it out! http://amzn.to/TSw0AF

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