A comprehensive new study on bring-your-own-device (BYOD) from Dell details how early adopters are getting ahead, but warns IT managers to think carefully about the needs of employees.
In a survey of nearly 1,500 IT decision makers across the world, Dell discovered that 70% of respondents think BYOD helps boost employee productivity and customer response time, with 59% adding that they would be at a competitive disadvantage if they did not embrace personally-owned devices.
On average, respondents identified four personal gains for employees using personally-owned devices, with these being flexible working hours, facilitating greater teamwork/collaboration and increasing the speed of innovation and creativity.
But with the optimism can words of caution from Dell, with its study revealing that 64% of IT decision makers believe BYOD can only deliver “massive benefits” if the specific needs and right of the user are considered.
The report also detailed that companies with mature BYOD programs are more likely to achieve benefits and less likely to experience any setbacks. Other companies listed policy abuse, lost or stolen mobile devices, a lack of control over apps and data and employees leaving the company as serious concerns around the BYOD trend.
Other key findings in Dell's report include:
- The two technology areas most commonly implemented first for BYOD are desktop virtualization and mobile device management (MDM).
- The U.S., Beijing (China) and Australia are the top three areas when it comes to encouraging BYOD by actively managing and supporting any device users bring into the corporate environment.
- Over half of respondents believe that BYOD has completely changed their company's IT culture (56%) and or business culture (54%).
- Companies that consider apps as part of a BYOD are more likely to 'link and manage devices per user'.