The iPhone 6S and 6S Plus continue along the same lines as previous “S” iterations of Apple’s flagships, with both being aesthetically identical to their predecessors, while coming with key upgrades in terms of hardware, processing power, and software features. Both the iPhone 6S and 6S Plus continue to be solid options, and with the price cut associated with the release of the iPhone 7 smartphones, these are certainly worth still picking up now.
However, as is the case with any smartphone or tablet, the iPhone 6S and 6S Plus are not without their problems. To help out, we’ve rounded up some of the common problems that are faced by owners of these devices, and offer potential solutions on how to fix them!
Disclaimer: Not every iPhone 6S and 6S Plus will suffer from these problems, and in fact, it is more than likely that you won’t come across any of these issues at all.
Problem #1 – Battery problem resulting in unexpected shut downs
Apple has admitted that there are quite a few iPhone 6S’ that are suffering from unexpected shut downs caused because of a battery problem, because of “controlled ambient air exposure.” This issue doesn’t seem to affect the larger
- You can get the battery of your iPhone 6S replaced for free if your device is one of those affected. You can find out if that is the case here and follow the steps on that page.
Problem #2 – Speaker distortion
A few users have reported issues with speaker distortion, or problems with audio levels, with some notification sounds being much louder than others.
- Go to Settings – Music – EQ and check the levels there. You can also turn it off completely and see it it helps.
- This issue might be related to the specific app you are getting a notification from as well. Make sure that the app is updated, and hopefully a future software update will fix this problem.
- If you are worried that this is a hardware issue, go to the Apple Store and have them run a diagnostic, which will tell you if the hardware is faulty.
Problem #3 – Messages to non-iPhones are not being sent
Some users have reported that they aren’t able to send messages to those who don’t have iPhones.
- This is fortunately not a problem with your device, but actually an issue at the other end. This mostly happens if the other person used to own an iPhone and then switched to another OS. You will have to tell them to turn off iMessage. If they still have your old iPhone, go to Settings – Messages and turn off iMessage. If not, they will need to de-register the number from iMessage. You find out how to do so here.
Problem #4 – Issue with Live wallpapers
Some users have reported that the Live wallpaper animation seems to get stuck after some time.
- Go to Settings – Battery and turn off Low Power Mode. Using this mode automatically disables Live wallpapers.
- A simple workaround that has worked for most people is to simply change the wallpaper to a still image first and then switch back to a Live wallpaper. You can do so by going to Settings – Wallpaper – Choose a new wallpaper.
Problem #5 – Battery percentage gets stuck
Some users have found that the battery percentage information is inaccurate and has gotten stuck.
- This seems to be related to the date and time settings. Go to Settings – General – Date & Time and select “Set Automatically.”
Problem #6 – Connectivity issues
As can happen with any new smartphone or tablet, users have come across some connectivity issues with the iPhone 6S and 6S Plus.
- These aren’t ideal solutions, but there isn’t a whole lot you can do if you come across any connectivity issues.
- If your Wi-Fi connection keeps dropping or doesn’t connect, try restarting the router by turn it off for 30 seconds, and then turning it back on. Then, go to Settings – General – Reset – Reset Network Settings and add the information from scratch.
- If pairing your iPhone with a Bluetooth device is an issue, go to Settings – Bluetooth and turn it off, and back on again. Forget the pairing information, and try connecting the two devices again.
Guides – Soft reset, hard reset, Recovery Mode, DFU Mode
- Press and hold the power button.
- Wait for the “Slide to power off” message to pop up.
- Power off the device.
- Once the device is off, hold the power button until the device starts and the Apple logo appears.
- The hard reset is for when the device is unresponsive.
- This hard reset method is new, and different from the previous method of holding the power button and home button together. With the new home button on the iPhone 7 and 7 Plus, this method is no longer possible.
- Press and hold the power button.
- Continue to hold the power button, and then press and hold the volume down key.
- Continue to hold both until the device powers down and starts up again.
- Connect the USB cable to the computer, but not the iPhone.
- Power down the iPhone first.
- Press and hold the volume down key and the power button at the same time.
- The device will turn on and display the Apple logo. Continue to press and hold the buttons.
- It will then show you the iTunes logo and a picture of a USB cable.
- The device is now in Recovery Mode.
- Entering DFU mode is quite difficult, and may take a few attempts.
- Power down the iPhone first.
- Make sure that iTunes is running on your computer.
- Plug the device into the PC while it is off.
- Press and hold the power button for 3 seconds.
- Continue to hold the power button, and press and hold the volume down button.
- Hold both buttons for 10 seconds. If the Apple logo comes up, you have held them for too long, and will need to start again.
- Stop pressing the power button, but continue to hold the volume down key for 5 more seconds. If a “Plug into iTunes” message pops up, you have held the button for too long, and will need to start over.
- The screen will stay blank, but you will get a message on iTunes saying that the iPhone 7 has been detected.
So, there you have it for this roundup of some of the common problems faced by iPhone 6S and 6S Plus owners, and potential solutions on how to fix them. If you have come across some other issues, particularly after updating the device to iOS 10, you can check out our list of iOS 10 related problems and fixes here.
Until then, don’t let this list of issues stop you from picking what remain really good smartphones. All of these have simple workarounds and will be fixed with software updates, but do make sure to check whether your device is one of those that are affected by the battery issue.