As first reported by The Register, these users took to Microsoft community forums to detail their issues and have since been reassured by a company spokesman that the Redmond software is working to a fix to be released in the next Windows update.
“Surface devices may dim the screen as thermal temperatures rise from extended, high CPU intensive activities – like gaming,” said a company spokesperson.
“In some scenarios this does not appear necessary. We’re working on a tuning update that will remove this unnecessary dimming event. You can expect this update in an upcoming Windows Update package. In the meantime allow the Surface to cool down for a minute or so in order to return the screen to previous brightness levels.”
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