Some Surface 2 owners say that their tablets are overheating

November 29, 2013
2 3 2

As first reported by The Register, these users took to Microsoft community forums to detail their issues and have since been reassured by a company spokesman that the Redmond software is working to a fix to be released in the next Windows update.

“Surface devices may dim the screen as thermal temperatures rise from extended, high CPU intensive activities – like gaming,” said a company spokesperson.

(Worth reading: Microsoft's new Surface 2 tablet is a big leap forward & The 8 best accessories for Microsoft's new Surface 2 tablets)

“In some scenarios this does not appear necessary. We’re working on a tuning update that will remove this unnecessary dimming event. You can expect this update in an upcoming Windows Update package. In the meantime allow the Surface to cool down for a minute or so in order to return the screen to previous brightness levels.”

(Using or planning to buy a Windows 8 tablet? Stay on top of the latest news, reviews, case studies and analysis by subscribing to the free TabTimes for Windows newsletter)


Load More