Dynamic Markets Ltd recent study covered 500 British workers who use a tablet for work. The results painted a somewhat bleak picture for the longevity of these devices.
Approximately 47% of users said that they had experienced a tablet failure in the past two years, with most issues involving the battery (27%) and the touchscreen (16%).
These issues were brought on by a number of causes, but the most common appears to be when the device was dropped or knocked off a desk (21%). Other problems included liquid spillages (17%) and when the tablet was subject to extreme temperatures (29% of faulty products were left in a hot place, 11% in the cold).
Offering a collaborative, electronic process can meet your customer’s expectations and evoke a sense of loyalty. This can translate into greater customer retention and wallet share. You may even satisfy a broader customer demographics.
Whether a customer is opening a new account, applying for a credit card or making an account change, tablets offer an interactive way for customers and representatives to complete a transaction.
Information can be reviewed electronically and on-screen selections made; Identification documents can be photographed and embedded in the PDF; Forms can be securely e-signed with a stylus or fingertip; Finally, the completed and [...]
Tablets are streamlining processes and providing self-service capabilities to customers in many workplaces today, including retail stores, car dealerships, real estate offices, construction firms and hotels. It’s no longer shocking to go out to dinner and have the waiter bring you the wine menu on a tablet or place your order with one.
Yet tablets are now entering the world of connected devices, or the “Internet of Things,” which ABI Research predicts will consist of more than 30 billion connected devices by 2020.
This concept, dating back to 1999, refers to the ubiquitous, wireless connections of devices and physical objects with embedded sensors, [...]
Of those responding to the survey, 9 out of 10 believe BYOD will have detrimental effects on network infrastructure. For example, 63% were concerned about increased bandwith requirements, while 44% expect BYOD to result in increased server requirements.
Another interesting nugget from the report – Only 51% of IT professionals said they talk to their employees about how they need to use their personal mobile devices.
CDW surveyed 1,200 IT professionals and 1,200 non-IT professionals who use a personal smartphone and/or tablet for work purposes at least once a week.
(Don't miss "BYOD & the cloud – Managing apps and data on your [...]
The integration is designed to make it easier for Salesforce.com developers to build apps compatible with Good's containerization technology, which offers features such as app-level encryption as well as compliance and jailbreak detection. Good says enterprises can also add data loss prevention and automated actions that lock and wipe appss without impacting a user's device or personal data.
The Mobile SDK, which is available for Android and iOS.
(Managing apps, security and developer issues will be among the key topics discussed at the upcoming TabletBiz conference and expo coming to New York on November 13, 2013).